About this Policy
At Carewise RCM, safeguarding the sensitive data of our clients and their patients is our highest priority. We are committed to maintaining the trust you place in us by ensuring the confidentiality, integrity, and security of all information we handle.
Commitment to Data Protection
We understand the critical importance of protecting sensitive healthcare and
financial data. Carewise RCM adheres to industry standards and regulations,
including HIPAA (Health Insurance Portability and Accountability Act), to
ensure all data is securely managed and protected from unauthorized access.
Types of Data We Collect
To provide efficient medical billing and credentialing services, we may collect:
• Personal and professional information of healthcare providers.
• Patient billing and insurance details.
• Payment and transaction information.
How We Safeguard Your Data
Carewise RCM employs robust security measures to protect your data, including:
• Encryption: All sensitive data is encrypted during transmission and storage.
• Access Control: Restricted access ensures only authorized personnel can handle data.
• Regular Audits: Frequent system checks and compliance audits to identify and address vulnerabilities.
• Secure Infrastructure: Use of advanced firewalls and intrusion detection systems to protect our servers.
Use of Data
We use the data collected to:
• Process medical billing and claims efficiently.
• Manage provider credentialing and compliance.
• Improve service quality through analytics (anonymized and aggregated).
We never sell or misuse your data and only use it within the scope of our
services.
Your Rights and Choices
We respect your rights to:
• Access the data we maintain on your behalf.
• Request corrections or deletions of inaccurate information.
• Understand how your data is being used.
Third-Party Service Providers
To provide seamless services, we may partner with third-party providers. All
partners are thoroughly vetted and required to adhere to strict data protection
protocols.
Data Retention
We retain client data only for as long as it is necessary to fulfill the
purposes of our services or comply with legal obligations. Afterward, the data
is securely deleted.
Updates to This Policy
Our Privacy Policy may be updated periodically to reflect changes in laws, technology, or services. Clients will be notified of significant updates to ensure continued transparency.
SMS Communication Consent
By sharing your phone number and opting in for SMS updates, you agree to receive important notifications and information from Carewise RCM. Rest assured, your phone number and SMS opt-in details are strictly safeguarded and will never be shared or sold for third-party marketing purposes.
How to Opt-Out of Communications
We respect your preferences and provide easy ways to opt-out of our communications, including email newsletters, promotional messages, and SMS updates. You can stop receiving communications at any time by:
• Email Communications: Clicking the “unsubscribe” link at the bottom of any email we send.
• SMS Communications: Replying to any SMS with the word “STOP” or following the instructions provided in the message.
Impact of Opting Out
Upon receiving your opt-out request, we will promptly update our systems to
stop the specified communications. However, please note that opting out will
not affect essential communications related to your account or ongoing
services, such as transaction confirmations or important operational updates.